In a forthcoming update, Google will enable consumers to explore medical office availability calendars and book appointments straight through Search.
To build the capability, Google is even collaborating with CVS Health, one of the country’s major medical providers. Hema Budaraju, Google Health’s Senior Director of Product for Health and Social Impact, revealed the announcement during The Check Up, the company’s second annual virtual event.
“When you’re arranging a doctor’s appointment, there might be a lot of friction,” she noted during the keynote. In the United States, the average wait time for a primary care visit is 20 days or longer. “Access to care should not be this difficult.”
The firm stated that it is in the early phases of implementing this functionality and is collaborating with partners such as medical scheduling solution providers and CVS’ in-store “MinuteClinic” general practise clinics.
Budaraju displayed a snapshot of the “Appointments” function, which displays a number of schedule availability options with the opportunity for a user to book an appointment. According to her, the tool can be beneficial for a parent seeking a same-day appointment for their sick child or for someone looking for a new doctor following a relocation.
It’s not the only change Google has made to help Americans plan medical appointments: Google will release another search upgrade in December 2021 that will assist users in finding doctors or healthcare providers that accept their health insurance plans or speak their chosen language.
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